Digital Business Partner

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.

The DHSC Digital Transformation team works with the national health and care system to realise the benefits of digital, data and technology, to deliver better end to end services for their users and for the professionals who provide them.

We don’t manage live digital services; our role is more strategic. We partner with policy and commissioning teams to deliver user centred, design-led change, and to act as a bridge between policy and digital delivery teams. We support the Department and its arms' length bodies in a range of different ways - from providing short-term consultancy advice and digital training, to running full discoveries and alphas, and embedding team members in wider beta or live delivery teams.

We champion standards, user-centred design and accessibility in everything that we do.

As a Digital Business Partner, you will be responsible for building and maintaining strong relationships between DHSC and a range of external partner organisations. You will develop a detailed understanding of partner priorities, challenges and opportunities, acting as a trusted point of contact for digital leaders and helping identify opportunities for collaboration, alignment and shared learning.

Working closely with colleagues across DHSC and partner organisations, you will support shared priorities, facilitate collaboration across organisational boundaries, and help improve visibility of digital, data and technology priorities, risks and opportunities. You will play a key role in ensuring organisations are connected to the right expertise, communities and support mechanisms, helping to strengthen collaboration and deliver greater value across the wider system.

Key Responsibilities

• Build and maintain effective relationships with digital leaders and stakeholders across a range of external partner organisations.
• Develop a strong understanding of organisational priorities, challenges and opportunities, helping identify areas for collaboration and shared learning.
• Support delivery of shared digital, data and technology priorities, working with stakeholders across DHSC and partner organisations to drive progress.
• Facilitate engagement across the wider system, including supporting forums, working groups, communities of practice and collaborative initiatives.
• Identify, monitor and escalate emerging priorities, risks, dependencies and opportunities across your portfolio of organisations.
• Produce high-quality briefings, reports and stakeholder communications to support decision-making, engagement and collaboration activities.

Key skills and experience required for the role

Essential

• Knowledge and understanding of the public sector, ideally with experience in business partnering, stakeholder engagement or relationship management
• Excellent verbal and written communication skills, with the ability to communicate clearly and effectively with a range of audiences.
• Strong interpersonal and networking skills, with experience building productive relationships with stakeholders at different levels of an organisation.
• Experience supporting or enabling digital, data or technology delivery, with an understanding of the factors required for successful digital transformation.
• Strong organisational skills, with the ability to manage competing priorities, coordinate activity and maintain attention to detail.
• Ability to work independently, exercise sound judgement and deliver high-quality outcomes within a complex stakeholder environment.

Desirable

• Relevant experience within digital, technology, health or wider government arms length bodies.
• Experience working with public bodies, external partners or cross-organisational stakeholder groups.
• Knowledge of the health and care system and the role of technology, digital and data in supporting organisational priorities.

Benefits

Alongside your salary of £58,462, Department of Health and Social Care contributes £16,936 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%