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From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

Apply on Telstra

Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

Join Telstra, an iconic Australian brand, and work in-store to provide personalised solutions and help customers find the right products and services.

Responsibilities:

  • Deliver exceptional customer experiences
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieve and excel, meeting and exceeding sales targets and KPIs
  • Collaborate and contribute, working closely with your team to create a welcoming environment

Requirements:

  • Great communication skills
  • Solution-oriented approach
  • Sales drive and motivation to achieve targets
  • Passion for learning and growing in a dynamic environment
  • Resilience and positivity, even in busy situations
  • Customer-facing experience (previous experience a plus, but not required)

Benefits:

  • Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities: access to over 17,000 learning programs through LinkedIn Learning
  • Flexibility: flexible working hours and a supportive approach to parental leave
  • Recognition and rewards: monthly performance rewards and recognition programs

Skills

Required

Apply on Telstra