Description
We are seeking a Coordinator of People and Culture to work strategically and closely with operations at our Mercure BH Lourdes hotel in Belo Horizonte, ensuring excellence in Human Resources processes and contributing directly to people's development, organisational culture strengthening, and continuous improvement of the work environment.
The successful candidate will support leadership, develop talents, monitor indicators, and ensure that People policies and processes are consistently applied, aligned with company guidelines and brand values.
Responsibilities:
- Coordinate routines and processes in the People and Culture area;
- Work closely with leaders, offering support in team management and development;
- Conduct recruitment, selection, integration, and monitoring processes for new employees;
- Monitor training, development, performance evaluations, and individual development plans;
- Promote actions focused on engagement, recognition, organisational climate, and talent retention;
- Monitor HR indicators, such as turnover, absenteeism, employee frame, bank of hours, and personnel costs;
- Ensure compliance with internal policies, procedures, and labour guidelines;
- Support managers in conducting feedback, conflicts, disciplinary measures, and other people management situations;
- Develop and monitor organisational culture actions and strengthening company values;
- Coordinate internal communication and integration actions between teams;
- Support audits and labour demands, ensuring organisation and availability of necessary documents;
- Work in partnership with operational and administrative areas to identify needs and propose solutions related to people;
- Encourage a culture of respect, collaboration, responsibility, development, and excellence in service.
Requirements:
- Bachelor's degree in Psychology, Administration, Human Resources Management, or related fields;
- Experience in Human Resources, preferably in a leadership or coordination position;
- Knowledge of labour legislation and personnel department routines;
- Experience with recruitment and selection, training, development, and performance evaluation;
- Knowledge of HR indicators;
- Good communication, organisation, and interpersonal relationship skills;
- Proactive, analytical, and result-oriented profile.