Description
The Sr. Manager, XOPP Business Operations & Program Management will help run the operating model, governance, and program management that enable XOPP to execute with clarity, speed, and accountability.
The role will partner with cross-functional stakeholders, including Engineering, GTM, Marketing, Risk, and Finance, to turn plans into disciplined execution across a matrixed, multi-market organization.
Key responsibilities include:
- Leading complex projects to optimize operational processes
- Participating in complex problem resolution and determining methods and procedures for new assignments
- Driving global process improvements within the organization
- Providing oversight and support for planning and management of financial, budget, and headcount targets
- Acting as a liaison between business leadership, staff, and other key partners
- Influencing the quality, efficiency, and effectiveness of business processes
- Utilizing internal and external data to provide actionable insights for business growth
The Sr. Manager will maintain planning rhythms, manage portfolio intake and prioritization, coordinate governance and reporting, and drive execution of cross-functional programs.
The role will also reinforce accountability, track risks and dependencies, and apply data, AI, and automation to improve how the organization operates day to day.
Requirements:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Experience in business operations, program or portfolio management, or corporate strategy
- Strong written and verbal communication and storytelling skills
- Strong structured problem-solving and analytical skills
Preferred Qualifications:
- Experience supporting large-scale transformation and change
- Experience partnering with Product, Design, and Engineering teams to deliver digital products and technology-enabled business initiatives
- Ability to build strong relationships with senior stakeholders
- Working knowledge of program and portfolio management practices (e.g., Agile, Lean Six Sigma)
- Experience applying AI and automation to operational or reporting workflows
Benefits: PayPal offers comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most.
Salary: The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: New York City, New York: ($129,500.00 - $191,950.00 Annually)