Description
Howden is seeking an experienced Account Executive to join our growing U.S. business in South Carolina. The Account Executive will serve as a key point of contact for clients, responsible for managing relationships, understanding client needs, and coordinating the delivery of insurance and risk management solutions.
Depending on experience and specialization, this role may support Property & Casualty (P&C), Health & Benefits (H&B), or a combination of solutions. The successful candidate will bring strong client management skills, insurance expertise, and the ability to work collaboratively with Producers, brokers, account management colleagues, carriers, and other internal partners to deliver exceptional client service.
Key Responsibilities:
- Manage and develop relationships with a portfolio of clients, serving as a primary point of contact for insurance and risk management needs
- Develop a thorough understanding of clients’ businesses, operations, exposures, objectives, and evolving insurance or employee benefits needs
- Partner closely with Producers to support client retention, relationship development, and account growth
- Coordinate the renewal process, including development of renewal strategies, collection and review of exposure information, and communication of timelines and deliverables
- Work collaboratively with broking and carrier partners to develop appropriate insurance or benefits solutions for clients
- Review coverage, program structures, proposals, and other client materials for accuracy and alignment with client objectives
- Lead or participate in client meetings, renewal presentations, stewardship discussions, and other relationship management activities
- Identify opportunities to expand existing relationships by introducing additional Howden capabilities, products, and solutions where appropriate
- Coordinate with internal account management, broking, claims, analytics, and specialty teams to ensure timely and effective delivery of client services
- Assist clients with policy, coverage, claims, billing, and other account-related questions, coordinating with appropriate internal resources as needed
- Maintain accurate and timely client and account documentation
- Stay informed of insurance market conditions, carrier developments, industry trends, emerging risks, and regulatory developments relevant to clients
- Support the onboarding and implementation of new client relationships
- Conduct business in accordance with applicable regulatory requirements and Howden policies and procedures
Qualifications:
- Experience in commercial insurance, employee benefits, insurance brokerage, account management, or a related field
- Demonstrated experience managing client relationships and delivering a high level of client service
- Strong knowledge of Property & Casualty insurance and/or Health & Benefits products and solutions
- Ability to understand client needs and translate them into practical insurance or benefits strategies
- Strong communication, presentation, negotiation, and relationship-building skills
- Ability to collaborate effectively with Producers, brokers, account management colleagues, carriers, and other internal and external partners
- Strong organizational and project management skills with the ability to manage multiple clients, renewals, and priorities simultaneously
- Strong attention to detail and commitment to accuracy
- Ability to work independently while contributing effectively within a collaborative team environment
- Appropriate insurance license(s), or ability to obtain required licensing, based on area of specialization and applicable requirements
Compensation and Benefits:
- Competitive base salary
- Discretionary bonus
- 401(k) retirement plan
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
- Flexible Paid Time Off and paid parental leave
- Life and Disability insurance