Description
The Account Manager will join the Market Management (T20) team within Howden Markets, supporting strategic relationships with insurance carriers and helping deliver consultancy-led services that drive commercial and operational success.
Responsibilities:
- Build and maintain strong relationships with carrier partners and key internal stakeholders.
- Act as a point of contact for client queries, issues, and ongoing strategic discussions.
- Support the development and delivery of carrier engagement strategies and commercial initiatives.
- Analyse market, trading, and performance data to identify trends, opportunities, and risks.
- Produce reports, dashboards, presentations, and management information to support decision-making.
- Contribute to insurer and placement strategies through insight, analysis, and market intelligence.
- Develop proposals and recommendations tailored to carrier objectives and business priorities.
- Support digital and data-led initiatives that enhance service delivery and stakeholder value.
- Maintain accurate records and ensure activities comply with regulatory and governance requirements.
- Represent the business at industry events and share market developments, trends, and best practice with stakeholders.
Requirements:
- Experience in account management, relationship management, carrier management, or a similar insurance-focused role.
- Knowledge of the insurance industry and London Market operating environment.
- Experience working with internal and external stakeholders to deliver commercial objectives.
- Ability to analyse data, identify trends, and present findings in a clear and meaningful way.
- Experience producing reports, presentations, proposals, and management information.
- Demonstrable understanding of business planning, strategic initiatives, or consultancy-led services.
- Experience working within regulated environments and following governance requirements.
Qualifications:
- Degree-level education preferred.
- ACII studies commenced or a willingness to continue professional insurance qualifications.
- Strong written and verbal English communication skills.
- Strong numerical and analytical capability with proficiency in Excel, Word, and PowerPoint.
Benefits:
- A career that you define.
- We're looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond