Description
About the Role
As an Inbound Business Development Representative, you’ll be responsible for end-to-end management of small business leads who want to sign up to our platform. Your duties will include contacting customer leads, collecting key information we need, and closing the sale. Additionally, you will work closely with stakeholders in the business to help optimise our workflow, onboarding of new clients, compliance and provide insights to our Growth team.
About the Team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams.
Responsibilities
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
- Update activity and contact information within the CRM system and support reporting efforts
- Collaborate and provide feedback and insights to cross-functional teams, including Marketing to help improve targeting and messaging
- You are used to delivering value in complex situations and are energised by learning about new and existing products
- You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points
Requirements
- 1-2+ years’ track record of success in sales
- Excellent interpersonal and communication skills
- Strong interest in technology and/or financial services
- Self-starter who can operate in a hyper-growth environment
- Bachelor’s degree or equivalent
Preferred Qualifications
- Start-up & fintech experience preferred