Description
New Berlin Heating and Air Conditioning is seeking an experienced HVAC Service Technician to join their team. The successful candidate will diagnose, service, repair, and maintain residential HVAC systems. They will also perform preventative maintenance and system tune-ups, troubleshoot electrical, mechanical, airflow, refrigerant, and control issues, and provide a professional customer experience.
Responsibilities:
- Diagnose, service, repair, and maintain residential HVAC systems
- Perform preventative maintenance and system tune-ups
- Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues
- Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers
- Explain findings and present repair or replacement options to homeowners
- Identify opportunities for system upgrades and maintenance agreements
- Complete estimates, invoices, and service documentation accurately
- Maintain company vehicle, tools, parts, and equipment
- Follow EPA, OSHA, and company safety standards
Requirements:
- 3+ years of residential HVAC service experience preferred
- Strong diagnostic and troubleshooting ability
- EPA 608 certification required
- Experience with furnaces, boilers, heat pumps, mini splits, and AC systems
- Knowledge of electrical and low-voltage troubleshooting
- Ability to explain technical issues in a way customers understand
- Comfortable presenting repair and replacement options
- Valid driver's license with an acceptable driving record
- Service Titan or similar field service software experience is a plus
Benefits:
- Competitive Compensation: $25-38 per hour
- Company-provided phone/tablet
- Tool and safety equipment support
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-paid life and disability insurance
- Paid training and professional development
- Opportunities for career growth and advancement