Description
We are seeking a Contracts Manager to coordinate and manage contracts, proposals, and other designated processes for assigned customers. The successful candidate will have a strong background in contract management and excellent communication skills.
Responsibilities:
- Manage day-to-day contract, proposal, and other designated processes for large complex contracts
- Act as regional expert on contracts, proposals, and other designated processes, ensuring consistency in approach, metrics, and format
- Manage project requirements, identify discrepancies, and interact with customers to resolve issues
- Develop and implement processes to increase customer satisfaction and create efficiencies while maintaining consistency among all teams
- Provide direction and strategy on projects and initiatives with minimal oversight
- Maintain a focus on attainment of corporate goals, including revenue, sales, and employee retention
- Support development and negotiation of MSAs
- Develop in-depth understanding of and comply with all processes and policies relating to contract and proposal development
- Act as primary internal customer interface, responsible for developing key relationships
- Participate in bid defence, customer meetings, and task forces as required
- Provide advice, support, and guidance to colleagues
Qualifications:
- Bachelor's degree in Life Science, Business Management, or related field
- 7 years of experience in contracts or proposals
- Knowledge of the CRO industry
- Excellent knowledge of Microsoft Excel, Word, and costing models
- Strong analytical skills and excellent verbal and written communication skills
- Ability to establish and maintain effective working relationships with coworkers, managers, and customers