Description
We are seeking a Customer and Trading Manager to lead our online picking and delivery team in Shrewsbury. As a Customer and Trading Manager, you will play a crucial role in ensuring the success of our in-store online service.
The ideal candidate will have previous line management experience in a fast-paced, operational environment, and be able to provide brilliant customer service and coach a team to do the same. You will be responsible for planning and orchestrating the delivery of an online picking and delivery team, being a visible leader, engaging and coaching a large team of shoppers and drivers, and collaborating with other managers to ensure the success of the shopping experience.
Key responsibilities include:
- Planning and orchestrating the delivery of an online picking and delivery team
- Being a visible leader, engaging and coaching a large team of shoppers and drivers
- Collaborating with other managers to ensure the success of the shopping experience
- Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
We offer a competitive salary, ranging from £31,700, depending on experience, as well as a range of benefits, including a discount card, annual bonus scheme, free food and hot drinks, generous holiday entitlement, and pension matching.
If you're a motivated and experienced manager looking to lead a team and drive results, we encourage you to apply.