Description
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients and solving their strategic problems, focused on improving performance and profitability.
As a Technology Consulting Director at Visa, you will be responsible for shaping and leading transformational client engagements, guiding multidisciplinary teams as they partner with clients to reimagine payment capabilities.
Key activities are to:
- Serve as a thought leader and transformation lead, shaping and program-managing large, complex, and high-impact client engagements with one or more delivery teams, ensuring effective execution and adoption of Visa products, platforms, and solutions at the client side
- Develop and maintain deep expertise across Visa products and solutions, with a strong understanding of the broader strategic context, client priorities, market trends, and revenue objectives
- Act as a functional and technical champion within Visa, advocating for the client’s needs while aligning recommendations with Visa’s product strategy, delivery capabilities, and commercial goals
- Partner with Business, Product, Technology, Operations, Risk, Compliance, and external vendors to define project requirements, align stakeholders, track progress, and build strong cross-functional relationships
- Work closely with UI/UX experts, Solution Architects, and Visa product teams to assess solution options, navigate competing product development priorities and backlogs, and effectively manage client expectations
- Lead the planning, execution, and delivery of projects related to card products - including debit, credit, and prepaid, as well as commercial money movement solutions, ensuring delivery within agreed scope, timelines, budgets, and project plans
- Identify, assess, and address adoption barriers, including process, technology, operational, and stakeholder challenges, to ensure successful client implementation and measurable business impact
- Promote and increase the use of generative AI to optimize daily work deliverables, improve delivery efficiency, and share knowledge, tools, and best practices across teams
- Prepare, maintain, and manage project documentation, including project plans, status reports, RAID logs, governance materials, and executive updates
- Monitor project risks, issues, dependencies, and key decisions, escalating as needed to ensure timely resolution and sustained delivery momentum
- Manage testing, defect resolution, client sign-off, and product enablement for delivered products, features, enhancements, or capabilities
- Ensure all project activities comply with internal governance standards, controls, risk requirements, and delivery methodologies
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.