Description
Norton Rose Fulbright is seeking experienced revenue professionals to join our Collections team. This is an evergreen posting, allowing us to consider candidates on a rolling basis for future opportunities across our US offices.
The Specialist, Collections will be responsible for managing a high volume of correspondence with clients, updating client status information in the firm database, and reviewing accounts receivable portfolios. The Specialist will also be available for ad-hoc accounts receivable assignments and projects as needed.
Responsibilities include:
- Regularly communicating with lawyers regarding collection efforts and the status of past-due accounts
- Working cooperatively with lawyers and administrative staff to collect past-due accounts in a timely and effective manner
- Communicating directly with clients to obtain payment status and resolve any issues
- Collaborating with partners, lawyers, and billing teams to share and obtain relevant client information
- Auditing important progress issues and advising managerial staff
- Analyzing partner portfolios and internal financial reports to review potential collection issues
- Reviewing and reconciling posted client payments, deductions, and application issues on a daily basis
- Entering updated information in systems regarding payment-related issues
The ideal candidate will have:
- A Bachelor's or Associate degree in Accounting or Finance
- At least three years of proven success in collections
- Experience working in a law firm or professional services environment
- Familiarity with Aderant, SAP, and/or Elite Enterprise
- Strong attention to detail and ability to adapt to new systems quickly
- Exceptional written and verbal communication skills
- Proficiency in MS Office products, including Excel and Word
- Ability to respond calmly and effectively to clients and staff
- Ability to work discreetly with confidential information
Norton Rose Fulbright offers a comprehensive and competitive benefits package, including:
- Medical, dental, and vision insurance
- Life insurance and disability insurance
- 401(k) savings plan and profit-sharing plans
- Paid time off plan
- Generous paid maternity and paternity leave
- Commuter benefits and student loan assistance refinancing options