Description
Join a hotel within the Accor network, where we believe in you and what you bring. As a Receptionist, you will take care of our clients from arrival to departure, ensuring they have a memorable experience.
Your role:
- Welcome clients, manage check-in and check-out, handle billing and payment, providing exceptional service
- Offer a personalized experience for clients
- Manage emails and phone calls
- Control reservations
Qualifications:
- Hospitality experience is mandatory
- Familiarity with software such as Fols or equivalent, Opéra Cloud is a plus
- Mastery of English, proficiency in other languages is desirable
- Knowledge of reception operations
- Good computer skills
- Understanding of cash and invoicing procedures
- Excellent interpersonal skills
- Team spirit
Additional Information:
- Franchised hotel
- Our Diversity & Inclusion commitment: We are an inclusive company aiming to attract, recruit, and promote diverse talent.