Legal AI Engineer

As a Legal AI Engineer, you will help law firm customers transform how legal work gets done with Thomson Reuters Legal AI.

Combining legal-practice experience, product expertise, and a practical understanding of AI, you will identify high-value legal workflows, design and test AI-enabled solutions, and help customers move successful use cases into sustained adoption.

You will work closely with Practice Innovation Advisors, Forward Deployed Engineers, and other cross-functional partners to address complex customer needs and explore solutions involving advanced configuration, integrations, and custom development.

Key Responsibilities:

• Lead in-person discovery sessions, solution demonstrations, workflow workshops, and executive briefings with law firm customers to identify priority legal workflows and show how Thomson Reuters Legal AI can address them.
• Support customers throughout the lifecycle by scoping Legal AI use cases, advising on workflow and solution design, and demonstrating legal AI capabilities.
• Work with Customer Success, Forward Deployed Engineering, and other cross-functional partners to develop and execute Legal AI strategies for a focused portfolio of signature law firm customers.
• Partner closely with Forward Deployed Engineering to translate complex legal workflows and customer requirements into solution designs, prototypes, integrations, or other technically enabled approaches.
• Design, test, and refine advanced Legal AI workflows, including solutions that may combine Thomson Reuters products, customer systems, partner technologies, integrations, or custom development.
• Apply a strong understanding of the legal technology ecosystem to determine when customer needs are best addressed through Thomson Reuters products, a partner solution, an integration, or custom development, and help orchestrate the right approach.
• Document solution patterns, technical requirements, implementation considerations, and lessons learned so that successful approaches can be reused across future customer engagements.
• Support customer advocacy by communicating customer needs to Customer Success and our cross-functional partners in Product, Engineering, and Marketing, and highlighting opportunities to improve and innovate our legal AI products.
• Contribute to Thomson Reuters’ thought leadership by sharing expertise with customers and the broader market through events, advisory boards, or customer-facing content.
• Be an effective advocate for Thomson Reuters products.

Travel: This role requires regular travel (approximately 25-30%, varying by quarter) to customer and firm sites to support client engagements, demonstrations, and team initiatives.

Required Qualifications:

• J.D. from an accredited US law school required.
• Prior experience practicing law required (e.g., in a law firm, in-house legal department, government, clerkship, or comparable legal practice setting).
• Proven experience in customer- or client-facing roles, ideally engaging with Enterprise or complex accounts.
• Familiarity with legal workflows and processes such as due diligence, eDiscovery, large document review, compliance, or related domains , gained through direct practice, adjacent roles, or working with legal professionals.
• Demonstrable experience with generative artificial intelligence applications.
• Substantial experience using a variety of online legal research and practice tools (e.g. Westlaw, Practical Law, HighQ, Relativity, Everlaw, etc.).
• Demonstrated ability to learn and work hands-on with AI tools, workflow technologies, and technically complex solutions.
• Experience with workflow automation, APIs, integrations, technical prototyping, data analysis, Python, or another form of exploratory coding is strongly preferred.
• Experience collaborating with software engineers, solution engineers, implementation teams, or other technical specialists is preferred.

Preferred Qualifications:

• Bring experience in customer-facing roles, ideally working with Enterprise accounts.
• Understand the architecture and operation of large language models (LLMs) and can apply that understanding to the hands-on design, testing, and refinement of legal AI solutions.
• Are comfortable working at the intersection of legal practice and technology, translating ambiguous legal and business needs into structured requirements and testable solutions.
• Can collaborate effectively with engineering and technical delivery teams, including communicating customer requirements, evaluating solution options, testing outputs, and documenting implementation considerations.
• Bring experience or demonstrated aptitude in one or more technically oriented areas, such as workflow automation, system integrations, APIs, data structures, prompt and context design, technical prototyping, or exploratory coding.
• Approach challenges constructively, framing Thomson Reuters solutions positively and accurately.
• Are knowledgeable in due diligence, eDiscovery, managing large document sets, data rooms, and related workflows where AI can accelerate results.
• Excel at communicating technical concepts and creating clear, high-quality documentation and learning materials, and can craft persuasive presentations that resonate with non-technical and often skeptical customers by focusing on their needs and outcomes rather than just product features.
• Thrive on working directly with motivated customers to solve complex problems, including through in-person, on-site engagements.
• Bring creativity, curiosity, and a growth mindset to problem-solving, with the ability to simplify ambiguous challenges and turn them into opportunities.
• Stay up-to-date with emerging AI research and industry trends, and think critically about risks, opportunities, and societal impact.
• Embrace innovation and experimentation,you view setbacks as opportunities to learn, iterate, and improve outcomes.

What's in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Social Impact: Make an impact in your community with our Social Impact Institute.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.