Description
We are seeking a Site Reliability Engineer III to join our team. As a Site Reliability Engineer III, you will be responsible for improving the reliability, scalability, security, and operational maturity of cloud-hosted platforms and services.
The role combines software engineering, platform engineering, and operational support practices to ensure business-critical systems remain resilient, observable, and efficient. You will work closely with application, infrastructure, security, and operations teams to deliver automation, observability, cloud platform improvements, and reliability initiatives.
Responsibilities:
- Support highly available production services and participate in on-call and major incident response.
- Investigate incidents and service degradation, lead recovery efforts, and develop Root Cause Analyses (RCAs) with corrective actions.
- Participate in disaster recovery, failover, resilience testing, operational readiness reviews, and post-incident improvements.
- Identify recurring issues and drive improvements in reliability, scalability, and operational efficiency.
- Design, build, and operate AWS ECS (Fargate) platforms and lead migrations of workloads from EC2/VMs to containers.
- Deliver container and supply chain security improvements, including hardened base images, image scanning, vulnerability remediation, and secure CI/CD pipelines, in partnership with InfoSec.
- Support cloud-native workloads across AWS and Azure, including Kubernetes-based platforms.
- Develop automation, Infrastructure-as-Code solutions, and CI/CD improvements to enhance reliability and developer productivity.
- Partner with development, infrastructure, database, security, and operations teams to promote operational excellence and continuous improvement.
Requirements:
- Strong hands-on experience with AWS cloud environments; Azure experience is a plus.
- Experience with AWS services including ECS/Fargate, ECR, EKS, ECS, EC2, RDS, S3, IAM, Route 53, and Load Balancing.
- Strong knowledge of containers, Kubernetes, containers, cloud networking, IAM/RBAC, and distributed systems.
- Proficiency with Terraform and Infrastructure-as-Code practices.
- Experience with GitHub Actions, Azure DevOps, or equivalent CI/CD tooling, including GitOps practices.
- Experience securing container workloads, such as image hardening, vulnerability scanning and remediation, secrets management, or meeting security and compliance controls.
- Experience with observability platforms and technologies such as Grafana, Prometheus, OpenTelemetry, distributed tracing, and centralized logging.
- Strong incident management skills, including technical recovery, RCA facilitation, and corrective actions.
- Experience with Linux administration and scripting using Python, PowerShell, or Bash.
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