Description
We are seeking a Senior Software Engineer to join the Visa Resolve Online (VROL) Engineering team. You will contribute to the development of next-generation AI solutions that transform dispute management through Generative AI, Machine Learning, Conversational AI, Intelligent Document Processing, and Developer Productivity tools.
As a key member of the delivery execution team, you will be responsible for designing, developing, and deploying scalable web applications enhanced with modern Generative AI capabilities. This role requires strong full-stack engineering expertise along with deep, hands-on experience in LLM frameworks, orchestration tools, prompt engineering, and agent-based architectures to improve the effectiveness and efficiency.
Responsibilities:
- Work independently on defined problems and features
- Apply established architectural patterns with good technical judgment
- Take ownership of code quality, testing, and production reliability
- Integrate AI components and agents with internal/external APIs, business systems, and data sources
- Develop GenAI workflows such as retrieval pipelines, RAG systems, orchestration graphs, and agent-based architectures
- Stay current with emerging technologies, conduct Proofs of Concept (POCs), and independently drive solution delivery in an agile environment
- Translate functional requirements into clean, efficient, and maintainable code
- Contribute to design discussions and document implementation decisions where appropriate
- Write high-quality, readable, and testable code aligned with defined engineering standards
- Develop and maintain automated unit and component tests
- Identify and address defects, performance issues, and reliability gaps in owned areas
- Participate in production releases and operational readiness activities
- Work closely with Product Managers, DevOps, and peer engineers
Qualifications:
- 2+ years of relevant work experience and a Bachelor's degree, OR 5+ years of relevant work experience
- Preferred qualifications include 2-5 years of hands-on software engineering experience building, delivering, and supporting enterprise-grade Java/J2EE applications, preferably using Spring Boot, RESTful APIs, microservices, and modern front-end frameworks such as Angular or React