Description
Our team acts as a trusted technical partner for customers, helping them navigate hybrid and multi-cloud environments.
As a Splunk Platform Architect, you will serve as a trusted technical and strategic advisor to service provider leaders across the region.
Your Impact
- Engage service provider executives and senior technical stakeholders to understand strategic priorities, operational challenges, and transformation goals.
- Design and communicate solution architectures spanning telemetry, observability, security data, network data, enterprise data platforms, analytics, and AI.
- Translate complex service provider challenges into practical platform strategies, solution architecture, and working prototypes.
- Demonstrate how data platforms such as Splunk can help organisations improve visibility, reduce operational complexity, accelerate incident response, and enable data-driven decisions.
- Work closely with account teams, sales specialists, solution engineers, customer success, professional services, partners, and product teams.
- Enable field teams and customers through workshops, executive briefings, architecture sessions, demonstrations, and industry engagements.
- Identify repeatable patterns and differentiated use cases across various domains including 5G, cloud, OSS/BSS, network automation, observability, cybersecurity, and customer experience.
- Work with service providers to identify, shape, and solution API monetisation services.
- Contribute to thought leadership through customer presentations, white papers, industry forums, and events.
Success Measures:
- Establishing trusted relationships with senior service provider stakeholders.
- Creating differentiated data and AI architecture strategies, designs, use cases, and prototypes.
- Influencing customer adoption of modern data platform capabilities.
- Enabling account teams and partners to have stronger, more strategic customer conversations.
- Building repeatable service provider use cases and architecture patterns.
Minimum Qualifications
- 12+ years of experience in the telecommunications or service provider industry.
- Deep experience in one or two service provider domains, combined with a sound working understanding of the others.
- The ability to communicate effectively with service provider executives, enterprise architects, network architects, NOC/SOC leaders, operations teams, and engineering organizations.
- Experience developing or influencing complex solution architectures in large-scale, multi-domain environments.
- A strong understanding of data platforms, data architecture, telemetry, observability, analytics, AI, or security data solutions.
Preferred Qualifications
- Strong executive handling, consulting skills, storytelling ability, and confidence leading strategic customer conversations.
- A curious, collaborative, and commercially minded approach.
- Experience advising customers on platform adoption, operating models, data governance, or transformation roadmaps.