Senior Content Designer

We are seeking a Senior Content Designer to join the Department for Transport's Content Design Team. As a Senior Content Designer, you will play a lead role in shaping user-centred digital services and GOV.UK content, ensuring people can find and use the information they need quickly and easily.

You will use research, data and user insight to design, write, edit and continually improve content across a range of digital products and services. You will collaborate closely with policy colleagues, service designers, user researchers, legal teams, AI and communications professionals to understand complex topics and turn them into clear, accessible content that meets user needs.

Your responsibilities will include:

• Project managing publishing requests from initial advice to officials to the delivery of high-quality content and services on time and on budget
• Collaborating with internal policy, comms and service design teams to understand their needs, pair write content and mark-up content to meet tight deadlines
• Providing advice on the best ways to ensure that content and services are accessible and usable
• Building relationships across the department to increase focus on meeting user needs, improve compliance with accessibility regulations and promote early engagement with content designers

To be successful in this role, you will need to have:

• Expert content writing, editing and proofreading skills, including a strong command of grammar, spelling, punctuation and tone of voice
• Proven ability to translate complex information into plain English that meets user needs
• Demonstrable experience of applying and championing content standards, accessibility requirements and editorial style guides
• Practical experience of using evidence, research and analytics to improve content
• Willingness to join the Content Design Academy and complete the learning content design package
• Understanding of, or willingness to learn, agile working practices

The salary for this role is £45,900 - £50,403 per year.

Benefits include:

• Employer pension contribution of 28.97% of your salary
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday
• Access to the staff discount portal
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff
• Flexible working options where we encourage a great work-life balance