Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Primary Purpose of the Role: To address and handle high-end cases with serious injuries, complex coverage scenarios, and legal inquiries or disputes; to develop a strategy to bring a case to satisfactory resolution.
Essential Responsibilities May Include:
- Reviews and acts on reports/forms; responds to inquiries; seeks legal opinion and early resolution; and communicates resolution to appropriate parties.
- Handles high-end cases with serious injuries and/or complex coverage scenarios.
- Responds to decisions, agreements, and/or court orders; creates action plans; determines need for examination; gains client authorization.
- Identifies cases for settlements/redemptions.
- Gathers/documents additional information and coordinates with client designees.
- Requests legal/private investigation; assigns to and coordinates with local counsel; monitors local counsel performance.
- Responds to plaintiff's counsel, union, employee, or client requests.
- Identifies issues and formulates defense strategy.
- Establishes/adjusts accrued liability and approves administrative expenses.
- Identifies subrogation opportunities and manages process.
- Attends and participates in mediations, trials, arbitrations, or hearings as needed.
- Works with partners to affect early return-to-work.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Qualifications:
- Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws.
- Bachelor's degree from an accredited college or university preferred.
- Professional certification as applicable to line of business preferred.
- Secure and maintain the State adjusting licenses as required for the position.
Skills:
- Technically skilled and familiar with legal pleadings, discovery, excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, analytical and interpretive skills, strong organizational skill, excellent negotiation skills, ability to work in a team environment, and ability to meet or exceed Performance Competencies.
Work Environment Requirements:
- Physical: Computer keyboarding.
- Auditory/visual: Hearing, vision, and talking.
- Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to meet deadlines.
Compensation:
- The range of starting pay for this role is $80,000.
- A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.