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From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and empowering customers to find the right products and services to transform their telecommunications experience.

You'll work in one of our stores across various locations, including Southland, Chadstone, Malvern, Waverley Gardens, Dandenong, and Parkmore.

Your responsibilities will include:

  • Delivering exceptional customer experiences
  • Being the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieving and exceeding sales targets and KPIs
  • Collaborating with your team to create a welcoming environment

We offer a range of benefits, including:

  • 30% off Telstra services and exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs with LinkedIn Learning and development opportunities
  • Flexible working hours and a supportive approach to parental leave
  • Monthly performance rewards and recognition programs

We're looking for someone with great communication skills, a solution-oriented approach, sales drive, passion for learning, resilience, and positivity.

If you're enthusiastic and willing to learn, we encourage you to apply!

Skills

Required

Nice to have

  • previous customer-facing experience
Apply on Telstra