Description
The AI Program & Operation Manager keeps AITO’s AI programs running smoothly , coordinating processes, tracking and documentation across AITO, D&T and business stakeholders, and supporting the CEI /AIT leadership on AI matters.
This is a coordination and operations role that moves work through the right processes and forums. It requires strong organization, attention to detail, fluent English and enough understanding of AI to prepare accurate materials, track the right items and communicate clearly across technical and business audiences.
Key Accountabilities
- Run AITO programs and operations , integrated tracking, status updates, action logs and a reliable reporting cadence across AITO, D&T and business stakeholders.
- Prepare SteerCo and governance materials, agendas, minutes and follow-ups, ensuring accuracy, consistency and timeliness.
- Guide AI project teams through AI governance and ramp processes , help them understand requirements, prepare submissions and evidence, navigate review and approval steps, and progress smoothly from intake to ramp and scale.
- Coordinate dependency management across teams and track China-for-Global readiness, International dependencies, acceptance decisions and ownership-transfer milestones.
- Support China CEI/ AIT leadership on AI matters, feeding AITO tracking into the enterprise portfolio view.
- Coordinate intake, funding-gate and review processes , scheduling, documentation, approvals routing and record-keeping.
- Maintain program documentation, trackers, dashboards and shared repositories with version and quality control.
- Follow up on decisions, actions and risks, chasing owners and keeping items moving through the right forums and processes.
- Coordinate approvals and compliance routing with Legal, DPO, Privacy, Risk, Compliance, Finance and Procurement.
Required Capabilities & Competencies
- Program and project coordination, PMO operations, tracking, documentation and reporting.
- Strong organization, attention to detail, process discipline and follow-through across many parallel items.
- Confident preparation of SteerCo and executive materials, minutes and dependency trackers.
- Working understanding of AI concepts sufficient to prepare accurate materials and track the right items.
- Reliability and service: keeps processes, materials and follow-ups accurate, timely and trusted, collaborating effectively across teams.
- Bachelor’s degree or above in Business, Administration, Technology or a related discipline.
- 5+ years of relevant experience in PMO, coordination, program support or business operations , 3+ years in the pharmaceutical industry.
- Ability to work across business, technology, data and governance stakeholders in a matrixed environment.
- Fluent English and Mandarin, with strong written communication for global and executive audiences.