Description
We are seeking a Data Center Operations Technician to join our team in Hong Kong, SAR, China. As a Data Center Operations Technician, you will play a crucial role in ensuring the smooth operation of our data center.
Responsibilities:
- Review pipeline entry requests to determine how boxes can be provisioned in the DC, with recommendations from DC managers and clients as required
- Implement ServiceNOW incident and change tickets, including hardware upgrades, new hardware installations, server relocations, decommissions, configuration for accessibility, patching, and laying cables
- Manage stock of patch cords, power cords, and SFPs as required
- Remove unused cabling and power cords as required
- Implement labelling of patch cables and devices
- Monitor environmental readings and CCTV visuals to report any errors
- Provide onsite logistics support as assigned by the site manager
- Overnight and swap site duty is expected
- Perform adhoc duties assigned by managers
Requirements:
- 3-5 years of data center operational experience
- Extensive knowledge of Microsoft server products
- Expert knowledge of PC and server hardware, as well as networking
- Expert understanding of data center power schemes
- Excellent verbal and written communication skills