Description
As a Store Manager at Telstra's Burnie store, you will lead store operations, coach assistant managers and senior consultants, and align local execution to area sales and service objectives.
You will handle moderately complex tasks, ensure adherence to operational guidelines, and work independently to achieve store performance goals.
Responsibilities:
- Ensuring the store's KPI's (sales and customer service) are met
- Developing and nurturing a high-performing, customer experience-focused team within a fast-paced environment
- Maintaining an inclusive store culture, ensuring it's a positive and all-round awesome place to be
- Identifying and leading the recruitment for new store team members
- Collaborating with team members, leading performance reviews and helping grow their careers
Requirements:
- Demonstrated recent people leadership success within a target-driven retail sales environment
- Ability to energise and drive a team to exceed sales targets and KPI's
- Experience in leading through times of change (products/systems) and bringing your team on the journey
Benefits:
- Store performance-related commission
- 30% off Telstra services
- Telstra mobile and Sim card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers