Description
As a Food Manager at Sainsbury's Supermarkets Ltd, you will play a crucial role in leading the food hall team to deliver exceptional customer experiences. You will be responsible for role modelling and coaching high standards and efficiency, managing compliance, and ensuring seamless daily operations.
The ideal candidate will have previous line management experience in a fast-paced operational environment, excellent customer service skills, and the ability to manage performance and capability.
Key responsibilities include:
- Leading and coaching the food hall team to raise the bar for customers
- Managing compliance and processes while maintaining high standards of shop keeping and customer service
- Ensuring every customer gets the food they want when they shop with us
- Managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay
- Assuming overall responsibility for running the store at times
The successful candidate will be able to:
- Deliver exceptional customer experiences and coach others to do the same
- Lead teams in a dynamic customer-facing environment
- Manage disciplinaries, performance issues, and employee relations
- Deliver against a wide range of KPIs, including sales, stock availability, customer satisfaction, and colleague engagement
In return, Sainsbury's Supermarkets Ltd offers a competitive salary, ranging from £33,000, depending on experience, store size, complexity, and location. Benefits include:
- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks
- Generous holiday entitlement
- Pension matching contributions
- Share scheme
- Wellbeing support
- Cycle to Work scheme
- Special offers on gym memberships, restaurants, and more