Description
We're seeking a Sales Development Representative to join our Virtual Demand Center team at Cisco. As a key player in one of Cisco's fastest-growing sales and marketing teams, you will gain a deeper understanding of Cisco's solutions and customers. Your main goal will be to respond to and qualify customer inquiries, engage with customers and prospects, and drive conversions.
Responsibilities:
- Respond to and qualify inbound inquiries generated from marketing campaigns and activities with the intent to book sales.
- Engage with customers and prospects, qualify them by applying qualification criteria and defined touch patterns.
- Drive engaging and relevant conversations with customers by matching our products and solutions to solve their business objectives.
- Strive to meet or exceed response time SLAs and demand-to-lead conversion.
- Create, develop, and close opportunities from qualified leads, working directly with customers, engineering, and partners.
- Work closely with and leverage selected channel partners to improve new sales opportunities.
- Manage sales opportunities while using powerful technologies to remotely communicate with customers and leverage new sales models (cloud, services & software) to help customers increase their revenue.
- Manage the full sales lifecycle for qualified opportunities and help generate pipeline in all segments of Cisco's business.
Requirements:
- Minimum of 1 year of meaningful work experience, preferably in sales within the IT sector.
- Strong multi-tasking, reading, writing, and verbal communication skills.
- Familiarity with the Microsoft suite of applications and willingness to learn other sales tools and applications.
- Full proficiency in English.
Preferred Requirements:
- Experience in big IT companies and selling through Channel Partners.
- Experience in managing leads and using tools like Salesforce, Outreach, Gong.
- Fluency in at least one of the following languages: Italian, Spanish, German, French, Arabic, Hebrew, Polish.
Benefits: Cisco offers a creative, flexible, and award-winning working environment using the latest technology to enable and empower employees to perform at their best. You will receive best-in-class training on technical concepts and sales processes, along with professional skills development, regular coaching, and opportunities to learn from peers and share successful methodologies.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.