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From the employer's careers site First seen 5 Nov 2026

Networking Customer Reference Manager, Customer Advocacy & References

Salary

Annual Salary USD 115,000 - 218,000

Apply on Hewlett Packard Enterprise

Description

Hewlett Packard Enterprise is seeking a strategic, high-impact PMO team player to manage, build and scale customer references on behalf of HPE's Networking business.

The successful candidate will serve as a trusted partner across product and solutions marketing, communications, sales, analyst relations, and other HPE stakeholders to identify, develop, and amplify customer stories that strengthen market credibility and support business growth.

Key Responsibilities

  • Develop and execute a customer reference strategy and pipeline that aligns with business priorities
  • Build and manage a scalable pipeline of customer references and stories tied to business priorities
  • Serve as primary PMO partner to Product Solution Marketing leads in the Networking Product Solutions Marketing and Communications teams
  • Lead development of customer stories across formats (written, video, digital, speaking engagements)
  • Manage agency partners to deliver high-quality customer content
  • Establish PMO rigor: pipeline tracking, reporting, prioritization, and delivery cadence

Requirements

  • 7+ years of experience in customer advocacy, references, or customer marketing programs
  • Proven experience in program management / PMO leadership across complex organizations
  • Strong track record of developing customer stories and reference pipelines
  • Experience working with product marketing and cross-functional stakeholders
  • Demonstrated ability to manage agencies and external partners

Preferred Skills & Attributes

  • Exceptional customer storyteller with ability to influence executive audiences
  • Deep understanding of “customer-first” best practices and advocacy programs
  • Strong communicator and relationship builder; trusted advisor to stakeholders
  • Diplomatic, resilient, and able to navigate complex organizational dynamics
  • Proactive, results-driven “go-getter” mindset with bias for action

What We Can Offer You

  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Investment in your career through specific programs catered to helping you reach your career goals
  • Unconditional inclusion in the way we work and celebrate individual uniqueness

Skills

Required

Nice to have

  • customer-first best practices
  • advocacy programs
  • executive communication
  • relationship building
  • complex organizational dynamics
Apply on Hewlett Packard Enterprise