Description
As a Kitchen Porter at Jewish Care, you will play an important role in supporting our catering and hospitality team to deliver high-quality food services in a clean, safe and welcoming environment.
Working alongside chefs and colleagues, you will help maintain excellent kitchen hygiene, support food preparation and service, ensure deliveries and stock are handled correctly, and follow food safety, health and safety procedures.
You may also support housekeeping and events activities when required.
Through your attention to detail, teamwork and commitment to high standards, you will help create a positive dining experience for residents and service users, including older people and individuals who may have additional care and support needs.
Your contribution will help ensure that everyone we support can enjoy nutritious meals and a welcoming, dignified environment.
Job Responsibilities:
- Support the Kitchen and wider Hospitality teams to deliver a high-quality service that meets the needs of residents and service users.
- Maintain excellent standards of cleanliness and hygiene throughout the kitchen and food storage areas.
- Support the preparation and service of nutritious food and beverages in line with agreed mealtimes and instructions from the Head Chef.
- Prepare special diet meals when required and in accordance with individual needs.
- Understand and follow the Dementia Dining Experience requirements.
- Ensure food deliveries are received, checked and stored correctly in line with Jewish Care policies and procedures.
- Support effective stock control and help minimise food waste.
- Ensure appropriate food hygiene, health and safety and COSHH procedures are followed.
- Maintain accurate due diligence and compliance records.
- Respond positively to feedback and help resolve complaints or concerns, reporting issues to the Head Chef where appropriate.
- Support Hospitality, Housekeeping and Events teams when required.
- Participate in events held at the service.
- Build positive working relationships with colleagues and provide excellent customer service at all times.
- Attend mandatory training and actively participate in supervision, one-to-one meetings and annual performance reviews.
- Work flexibly within your contracted hours to support the effective delivery of the service.
Requirements:
- A willingness to undertake an NVQ Level 2 Diploma in Professional Cookery and Social Care Catering.
- An understanding of COSHH and workplace health and safety, or a willingness to undertake training.
- An understanding of, or willingness to learn about, Kashrut practices.
- Sensitivity towards the needs and experiences of vulnerable people.
- Good verbal and written communication skills.
- The ability to provide excellent customer service.
- The ability to build positive relationships quickly with residents, colleagues and other stakeholders.
- A willingness to take responsibility for your own learning and development.
- The ability to work effectively as part of a diverse, multicultural team.
- A positive, flexible and collaborative approach to your work.
- A genuine commitment to maintaining high standards and delivering an excellent service to our customers.
- An interest in developing your knowledge of the Jewish community and the services we provide.
Benefits:
- Opportunities to learn, develop and build your career with Jewish Care
- A supportive and diverse team environment
- The chance to make a genuine difference to the lives of the people we support