Description
The Social Work Care Manager I utilises clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counselling, diagnosis, brief therapeutic interventions, and necessary resources or referrals.
This role also includes providing individual and family treatment as indicated. The position works collaboratively with patients, their support persons, healthcare providers, insurers, community resources, and all other involved parties.
Responsibilities
- Assessment & Screening: Evaluates patients for transition planning, mental health, substance use, and goals of care.
- Care Coordination: Develops and monitors care plans, addressing social determinants of health and community resources.
- Behavioural Health Support: Uses motivational interviewing and therapeutic techniques to promote mental health care including women’s services, behavioural change, trauma-informed care, and substance use disorders.
- Therapeutic Intervention: Provides brief individual, group, and family therapy, plus psychosocial assessments.
- Diagnosis & Referrals: Identifies mental, emotional, and behavioural disorders and connects patients to services.
- Education & Advocacy: Trains staff, educates patients, and advocates for rights and care access through facilitating safe transitions of care to the community.
- Team Collaboration: Works with healthcare teams, insurers, and community providers for quality care.
- Quality & Compliance: Leads improvement initiatives, tracks key metrics, and ensures policy adherence.
- Advanced Care Planning: Facilitates clinical goals of care discussions with patients, families, and teams.
Requirements
- Master of Social Work (MSW) from an accredited institution.
- Current state licensure, as applicable.
- Basic computer proficiency.
- Strong written and verbal communication skills.
- Demonstrated ability to apply critical thinking skills.
Preferred Qualifications
- Case Management Certification.
- Experience in clinical care management, social work, or working with third-party payers.
- Demonstrated understanding of care management principles and practices.
Pay Information The hourly range for this position is $39.16 - $60.42.