Description
We are seeking a Transportation Claims Adjuster who brings strong technical expertise, sound judgment, and a proactive approach to managing auto and trucking liability claims.
The Transportation Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving personal auto and commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include Collision (Coll), Cargo, Property Damage (PD), Bodily Injury (BI), and other Commercial Liability (CL) exposures arising from transportation operations.
This role handles claims of increasing complexity depending on level and collaborates with clients, insureds, attorneys, medical providers, and other stakeholders to ensure timely and accurate claim resolution.
Key Responsibilities
- Investigate, evaluate, negotiate, and resolve personal auto and commercial transportation-related claims
- Manage moderate complexity claims involving Attorney represented BI exposures
- Conduct independent coverage analysis and claim strategy decisions
- Handle files with attorney representation and moderate litigation activity
- Demonstrate developing expertise in transportation claims
Skills, Knowledge & Expertise
- Bilingual in Spanish (fluent speak/read)
- Claims adjusting licenses as required by jurisdiction
- Strong knowledge of liability claims handling practices
- Experience handling BI, CGL, or transportation-related claims preferred
- Strong negotiation, analytical, and communication skills
- Ability to manage multiple claims while maintaining quality and service standards
- Proficiency with claims management systems and related technology
- Active adjuster license(s)
Benefits
- Medical, dental, and vision plans
- 401(k) plan with employer matching
- Time-off policies, including Discretionary Time Off (DTO) and Paid Time Off (PTO)
- Paid holidays
- Life insurance and short-term and long-term disability coverage