Description
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
You will help craft Cisco's CX partner strategy with a focus on Splunk Observability, collaborating closely with senior leaders to scale partner programs that drive global growth for Cisco.
As a Technical Partner Strategy Manager, you will:
- Act as the consultative technical authority on Observability Cloud and OpenTelemetry (OTel) for Partner CX Practice Leads and Principal Architects.
- Whiteboard, review, and advise on complex multi-cloud monitoring architectures (APM, Infrastructure Monitoring, Log/Digital Experience/Synthetic Monitoring) delivered by partner technical teams.
- Guide partners on Kubernetes instrumentation standards, distributed tracing methodologies, and standardizing data ingestion pipelines using the OpenTelemetry Collector.
- Provide expert consultative guidance to partner delivery teams to de-risk complex implementations, eliminate deployment friction, and accelerate customer time-to-value.
- Develop and execute partner-led customer success strategies, drive strategic business model projects, and influence cross-functional leaders to formulate long-term priorities for ecosystem growth.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience.
- 10+ years of total experience across enterprise architecture, partner solutions architecture, technical consulting, or partner strategy.
- 5+ years of experience focused on cloud-native observability, APM, or distributed systems monitoring.
- Deep architectural proficiency in modern observability domains (APM, RUM, Metrics/Logs/Traces correlation, and OpenTelemetry standards) and containerized environments (Kubernetes, Docker).
- Demonstrated leadership, interpersonal, and communication skills to influence senior leaders across various geographies.
Preferred Qualifications
- Current certifications or consultant accreditations in Splunk (e.g., Splunk Observability Consultant I/II, Splunk Core Certified Consultant) or equivalent enterprise platforms (Datadog, Dynatrace, New Relic).
- Current Cloud-Native & Open Source Accreditations such as CKA (Certified Kubernetes Administrator), CKAD, OpenTelemetry Certified Associate (OTCA), or Prometheus Certified Associate (PCA).
- Current Hyperscaler Certifications including AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Certified Professional.
- Excellence in strategy development, including project management, business analysis, and complex problem-solving.
- Outstanding business judgment with the ability to combine strategic decision-making with tactical execution.
Benefits
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
- Non-exempt employees receive 16 days of paid vacation time per full calendar year
- Exempt employees participate in Cisco’s flexible vacation time off program
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Optional 10 paid days per full calendar year to volunteer