Description
The Inside Supplies Account Manager (IAM) plays a critical role in driving sales success for HP's Supplies business.
This role is responsible for engaging with clients and partners, aligning solutions with business goals, initiating sales conversations, building relationships, and executing sales strategies through outbound efforts and consultative selling.
The IAM will work in close partnership with Channel Partners and HP Supplies Partner Business Managers (PBM), providing essential collaboration across account strategy, deal renewals, customer engagement, and new business opportunities.
Responsibilities
- Conduct outbound sales activities independently, moving opportunities through the pipeline with a strong understanding of the sales process.
- Collaborate with Partner Sales Representatives by coordinating account activities, sharing the value of OEM supplies with end-user customers, and managing follow-ups.
- Meet or exceed assigned sales quotas and performance goals through transactional selling.
- Apply strategic thinking to align customer needs with business objectives, escalating complex opportunities to Field Sales as needed.
- Use consultative selling techniques to uncover customer needs and present tailored solutions.
- Prospect within existing accounts and identify new opportunities to grow revenue.
- Maintain accurate sales pipeline, forecasts, and CRM records (e.g., Dynamics).
- Collaborate with internal teams to ensure coordinated account management and improve win rates.
- Own forecasting accuracy by leveraging historical data, market trends, and customer insights.
- Coordinate resources and support to execute sales strategies effectively.
- Identify and research potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
- Develop a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
- Lead market penetration campaigns while training and coaching other inside sales representatives.
- Stay informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
- Provide regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.
Education & Experience Recommended
- High School Diploma, GED, or equivalent work experience.
- Typically, 4 - 6 years of experience in inside sales, tele-sales, or a related field.
- Experience collaborating with external teams is a plus.
Preferred Certifications
- Certified Inside Sales Professional (CISP)
Knowledge & Skills
- Inside Sales & Consultative Selling
- Business Development & Planning
- CRM Tools (e.g., Salesforce, Dynamics)
- Cold Calling & Prospecting
- Data Analysis
- Customer Relationship Management
- Sales Strategy & Forecasting
- Effective Communication & Results Orientation
- Digital Fluency & Customer Centricity
Why Join Us?
This is a high-impact role supporting end-user customers and partners while retaining and driving growth in a key business segment. If you're passionate about sales, collaboration, and delivering value,this is your opportunity to thrive.
Salary:
The on-target earnings (OTE) range for this role is $67,600 to $86,000 USD per year with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave