Description
The Food Standards Agency (FSA) is offering an exciting opportunity to join us as a Business Services and Facilities Management Officer (Apprentice). This 18-month apprenticeship combines practical experience with academic learning, leading to a nationally recognised Level 3 Business Administration qualification.
You’ll spend 20% of your working hours on apprenticeship learning, supported by a dedicated Talent Coach and your Line Manager. Through formal progress reviews and regular one-to-ones, you’ll gain the skills, knowledge and behaviours needed to thrive in your role.
As our Business Services and Facilities Management Officer (Apprentice), you’ll provide essential support across the organisation, including:
- Facilities management in our London office – setting up meeting rooms, greeting visitors, and maintaining equipment.
- Administrative support to teams across our UK offices and home-based staff (remotely).
- Customer service – handling public enquiries via phone and email.
- Procurement and finance – raising purchase orders, processing invoices, and ordering supplies.
- Travel and logistics – booking travel, accommodation, and vehicle hire.
- Health and safety – acting as a First Aider and Fire Warden in the London office.
- Supporting continuous improvement initiatives and gaining experience across various workstreams within the Business Services team.
We’re looking for someone who is organised and proactive, a good communicator with strong interpersonal skills, willing to learn and take on new challenges, and able to work flexibly and as part of a team.
In return, you’ll get:
- A nationally recognised Level 3 Business Administration Apprenticeship
- A supportive and inclusive working environment
- Opportunities to develop a wide range of transferable skills
- Access to Civil Service benefits including pension scheme, generous annual leave, and flexible working