Description
We are seeking a KYC/AML Officer to join our team in Taipei, Taiwan. As a hybrid role, you will work with team members across the APAC region. You will report to the Operations Manager and be responsible for resolving issues promptly while safeguarding Ezypay's revenue by identifying, monitoring, and managing operational risks. Additionally, you will ensure compliance with KYC/AML regulations specific to the Taiwanese market.
Responsibilities include:
- Conducting thorough risk assessments on new Ezypay merchants (including KYC, AML, KYB, Peps, Sanctions)
- Performing ongoing Merchant Account audits to ensure compliance with external stakeholders and minimal risk exposure
- Assisting with customer/merchant enquiries in the Taiwan market as required
- Reviewing and approving/declining MDV (Maximum Debit Value) requests in line with company risk appetite
Qualifications:
- Strong proficiency in English and Mandarin
- Certification in Financial Crime/Money Laundering (TABF or ACAMS, or other local Taiwan professional accreditation) with at least 5 years of experience
- Experience and understanding of Fintech operations (or similar environments) such as AML/KYC/KYB and onboarding/monitoring
- Strong analytical and problem-solving skills
- Strong communication skills, verbal and written
- Ability to work in a fast-paced team environment, manage workload, and demonstrate working to deadlines
- Proficiency with Microsoft Office products (such as Word/Excel)