Description
We are seeking a Human Resources Manager to join our team at Backcountry's corporate office in Salt Lake City, Utah. As a key member of our HR team, you will serve as the primary HR partner for corporate office leaders and employees, advising on team structure, people issues, and day-to-day HR questions.
Responsibilities:
- Serve as the primary HR partner for corporate office leaders and employees, advising on team structure, people issues, and day-to-day HR questions.
- Coach managers on giving feedback, handling difficult conversations, and building strong teams.
- Manage employee relations for the corporate office, including investigations, corrective action, and clear documentation.
- Apply company policies consistently and keep corporate HR practices compliant with federal and Utah employment law.
- Run the performance review process for the corporate office, including goal setting, calibration support, and follow-through with managers.
- Support compensation reviews, promotions, and job leveling for corporate roles in partnership with HR leadership.
- Partner with Talent Acquisition on hiring needs and own a strong onboarding experience for new corporate hires.
- Coordinate and deliver training for corporate employees and managers, covering manager fundamentals, compliance, and professional development.
- Plan and run engagement initiatives for the corporate office, including recognition programs, survey action planning, and events that reflect Backcountry's outdoor culture.
- Collaborate with peer HR managers supporting fulfillment, call center, and retail teams to keep policies and practices aligned across Backcountry.
Requirements:
- 5+ years of progressive HR experience, including at least 2 years as an HR generalist or HR business partner supporting corporate or professional employees.
- Hands-on employee relations experience, including conducting investigations and documenting outcomes.
- Experience running or supporting a performance management cycle.
- Working knowledge of federal and Utah employment law (FLSA, FMLA, ADA, and related requirements).
- Experience delivering training or facilitating workshops for employees and managers.
- Strong communication skills and the credibility to advise managers and senior leaders.
- Highly organised and comfortable working in an HRIS.
- Must currently live in the Salt Lake City area and be able to work in-office 3x/week.
Preferred Qualifications:
- Bachelor's degree in Human Resources, Business, or a related field.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience in an e-commerce, retail, or consumer brand environment.
- Exposure to organisational change or acquisition integration from an HR perspective.
Benefits:
- Competitive benefits package, including paid time off policies, 401(k) match, medical/dental/vision, and employee discounts across our portfolio of brands.