Description
Samsara is seeking an Enterprise Select Implementation Consultant to join their Customer Success team. The consultant will be responsible for helping large enterprise customers deploy and adopt Samsara's IoT solutions for their fleet and industrial assets.
The ideal candidate will have 6+ years of experience in a senior Customer Success, account management, or strategic consulting role, with a proven track record of building trust and communicating effectively with stakeholders.
Responsibilities:
- Manage the deployment of Samsara technology to large-scale customers
- Create launch plans and roadmaps to increase product usage
- Track implementation progress, participation, product adoption, and account health
- Run training sessions and demonstrate Samsara's technology to customers
- Serve as a mentor to the wider Customer Success and Support teams
Requirements:
- 6+ years of experience in a senior Customer Success, account management, or strategic consulting role
- Enterprise SaaS experience preferred
- Strong priority management and high emotional intelligence
- Experience supporting or working with technical products
- Solutions-oriented with strong problem-solving skills
- Excellent consultative skills with experience in end-to-end system implementations
Compensation:
- Annual base salary: $100,406 - $151,875 USD
- Total rewards package including base salary, performance-based bonus, and equity