Description
We are seeking a Medical Information Specialist to join our team in São Paulo. As a Medical Information Specialist, you will be responsible for responding to medical information queries, product quality complaints, and general queries received via telephone, email, fax, and other channels.
Responsibilities:
- Respond to medical information queries, product quality complaints, and general queries
- Record and report adverse drug reactions in a timely manner according to regulations and internal procedures
- Perform and support various activities such as tracking information and metrics, quality control, training, and data reconciliation
- Other duties as assigned
Qualifications:
- Non-degree with 3-4 years of relevant experience (or 1 year of safety experience)
- Associate degree with 2-3 years of relevant experience (or 1 year of safety experience)
- Bachelor's or Master's degree in Pharmacy, Life Science, Medical Science, or a related field
- Advanced English level and intermediate Spanish
- Good understanding of regulatory requirements, pharmacovigilance practices, and ICH GCP guidelines
- Technical proficiency with Microsoft Office suite applications
- High degree of accuracy with attention to detail
- Team player
Benefits: No specific benefits mentioned.
Work Environment: Office environment or remote.