Description
Join the Digital Operations team as an Operations Administrator, providing essential administrative, reporting, and operational support. Working within the Business Services team, you'll play a key role in managing requests, maintaining documentation, coordinating operational processes, and supporting colleagues across technology, finance, and people services.
Your key responsibilities and impact:
- Provide efficient administrative support to the Business Services team
- Manage shared inboxes and coordinate operational requests
- Maintain accurate documentation, trackers, and SharePoint resources
- Support reporting activities by gathering, maintaining, and distributing operational data and reports
- Collaborate with colleagues across Operations to support onboarding, offboarding, project activity, and business continuity
Essential criteria:
- Experience working in an administrative, operational, or business support role
- Strong organisational skills with the ability to manage multiple priorities
- A proactive and self-motivated approach
- Excellent communication skills
- Strong attention to detail and confidence using digital systems
Desired but not required:
- Experience working with ticketing, workflow, or service management systems
- Experience producing reports or maintaining data records
- Experience supporting technology, systems administration, or user access processes
- Knowledge of the media, broadcasting, or digital sector
Benefits:
- Flexible 35-hour working week with 26 days annual leave
- Defined pension with up to 10% employer contributions
- Caring and parenting support, 24/7 remote GP access, life assurance, and accident benefit
- Career development in a values-led purpose-driven culture