Description
We are seeking a Know Your Customer (KYC) Team Lead/ SME to join our team at Barclays.
The purpose of this role is to manage operations within a business area and maintain processes, risk management initiatives, and compliance with relevant regulators.
Key responsibilities include:
- Identifying trends and opportunities to improve areas and develop new processes and procedures
- Managing operations for a business area and promoting efficient processes, risk management, and compliance initiatives
- Collaborating with internal and external stakeholders to support business operations and promote alignment with the bank's objectives and SLAs
- Managing operational professionals and providing guidance, coaching, and support to improve colleagues' delivery quality
- Developing and managing KPIs to measure the effectiveness of operation functions
As a KYC Team Lead/ SME, you will be responsible for delivering high-quality analytical work with a focus on KYC. You will work closely with internal and external stakeholders, contribute to financial crime prevention, and support key reporting processes across our function.
To be successful in this role, you should have experience leading and managing a team, delivering high-quality analytical work, and advanced financial crime knowledge with recent hands-on experience in complex, high-risk KYC cases. Proficiency in Excel, MI reporting, PowerPoint, and producing clear, accurate reports and slides is also required.
Some other highly valued skills may include a broader understanding of AML or wider KYC finance disciplines, Barclaycard payments systems and process, analytical mindset with attention to detail and problem-solving capabilities, and ability to work independently, manage deadlines, and support continuous improvement across the team.