Description
We are seeking a Food Manager to lead our team in Herne Bay, Kent. As a Food Manager, you will be responsible for leading and managing a team to deliver exceptional customer experiences, driving sales, and maintaining high standards of shopkeeping and customer service.
Job Responsibilities:
- Role model and coach team members to achieve high standards and efficiency across the food hall
- Manage compliance with processes while maintaining passion and flair for great shopkeeping and customer service
- Ensure customers get the food they want when shopping with us
- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate
- Assume overall responsibility for running the store at times, providing direction and support to colleagues
Requirements:
- Previous line management experience in a fast-paced operational environment
- Experience providing excellent customer service and coaching a team to do the same
- Ability to deliver KPIs and manage disciplinaries, performance issues, and employee relations
- Leadership experience in a high-volume, fast-paced operational setting
What We Offer:
- Starting salary from £32,700
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks in-store
- Generous holiday entitlement, maternity and paternity leave
- Pension matching 4-7.5% of contributions
- Share scheme
- Wellbeing support and colleague networks
- Cycle to Work scheme and special offers on gym memberships, restaurants, and more