Description
As a Supervisor at KPN's Assen store, you will lead a team to provide excellent customer experiences and achieve sales results.
Your main responsibilities include:
- Motivating and coaching colleagues to deliver optimal customer interactions
- Contributing to the development of your team's skills through coaching and feedback
- Evaluating daily progress with your cluster manager
- Acting as the first point of contact for complex issues and incidents
To succeed in this role, you should have:
- At least MBO 4 level education
- Strong sales, service, and customer interaction skills
- Leadership and coaching abilities
- The ability to inspire your team to perform optimally
- Good listening and delegation skills
- Availability of at least 37 hours per week
In return, KPN offers:
- A gross monthly salary of €3,106 - €4,316, depending on experience
- A 13th month salary
- Annual salary increases based on CAO agreements
- A €1,500 per year employability budget
- Flexible vacation days
- 50% discount on KPN products and services
- A good travel expenses allowance
- The possibility of purchasing a lease bike