Description
As a Seasonal Sales Assistant at Lush in Belfast, you will be the face of the store, welcoming customers and providing a fun, engaging shopping experience.
You will use your product knowledge to offer personalised recommendations, perform product demonstrations and on-skin demos, as well as host parties and bath bomb workshops.
Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you will be well-supported through training and development to grow your skills.
This role is a fast-paced, communication-based role that requires constant connection with the public, in a busy shop with music playing and games going on around you.
It is a target-based and competitive role, involving consistent feedback from management.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Give customers a 5-star customer experience with on-skin demos and create a pampering experience.
- Assist in hosting external and in-store events and parties, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop's budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment for all.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender-affirming care*
*qualifying period/hours required