Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
The Senior Manager, Business Consulting leads engagements for Aetna Service Operations, partnering with leaders across the organization to diagnose performance issues. The role builds the supporting analysis and documentation, and supports the executive operating cadence.
Key Responsibilities:
- Lead engagements from problem definition through recommendation and handoff
- Build hypothesis-driven analysis and the executive storyline for each engagement
- Partner with senior leaders to diagnose performance gaps and structure options
- Support the executive operating cadence, including the monthly operating review and governance forums
- Document current-state processes, handoffs and control points
- Build and maintain trackers, baseline metrics and supporting documentation
- Produce executive materials and track follow-up items to closure
- Manage multiple concurrent engagements against fixed executive deadlines
Required Qualifications:
- Eight or more years in business operations, healthcare operations or strategy
- Demonstrated experience leading cross-functional initiatives through influence
- Advanced skill in building executive presentations and recommendations
- Strong analytical, problem-solving and process design skills
- Hands-on analytical capability, from data through to executive materials
- Thrives in a fast-paced environment with shifting priorities and competing deadlines
Preferred Qualifications:
- Healthcare payer operations knowledge
- Lean Six Sigma Green Belt or Black Belt certification
- Exposure to SQL, Tableau or Power BI
- 3-5 years of management consulting experience
Education:
- Bachelor’s degree in business, healthcare administration, finance or a related field
- Master’s degree preferred
Pay Range: $82,940.00 - $182,549.00
This position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.