Description
Cohere is committed to fair and transparent pay practices. The compensation range for this role reflects the expected compensation, with actual compensation offered determined by factors such as location, level, job-related knowledge, skills, education, and experience.
The Office Manager & Security Coordinator will serve as the primary point of contact for both day-to-day office operations and security protocol implementation for Cohere's Ottawa office. This hybrid role ensures seamless front-facing operations while maintaining compliance with Canadian industrial security standards for government contracts.
Key Responsibilities:
Front-Facing Operations & Vendor Management:
- Direct oversight of cleaners, food & beverage program, suppliers, and maintenance vendors
- Coordinate room setups, manage external visitor logistics, and ensure office cleanliness/organisation
- Lead internal communication channels and disseminate company-wide updates
- Handle shipping and logistics, including laptop distribution for new hires and managing returns
Security Compliance & Protocol Implementation:
- Ensure compliance with security policies, procedures, and regulations for handling classified information aligned with PSPC and Contract Security Program (CSP) requirements
- Oversee security screening processes for employees, contractors, and visitors
- Enforce access controls, secure storage, and transmission protocols for sensitive materials
- Report security incidents to relevant authorities as required
- Maintain accurate security records, including clearance coordination, training logs, and incident reports
- Provide backup to the Company Security Officer
Office Management & Inventory:
- Maintain food, office, and cleaning supply levels; track usage and reorder proactively
- Conduct office tours and serve as primary in-person point of contact for new employees
- Oversee incoming/outgoing mail and package handling
- Provide on-site support for off-sites and events as needed
Events, Culture & Community:
- Organize monthly social events and 'moments of delight' for team morale
- Manage event execution with security considerations for internal and external gatherings
- Coordinate guest experiences and visitor logistics
- Oversee mail management and package handling
Qualifications & Requirements:
Mandatory Requirements:
- Canadian citizenship and current residency in Canada
- Valid Reliability Status with familiarity with CSP/PSPC frameworks
- 2+ years of experience in security operations
Preferred Qualifications:
- Experience managing vendors, facilities, and office operations
- Familiarity with government contract security requirements
- Strong event planning and community engagement skills
- Excellent communication and interpersonal abilities
Perks:
- A weekly lunch stipend of $75 or equivalent in local currency
- Full health and dental benefits
- RRSP matching, 401K, Pension Scheme
- 100% Parental Leave top-up for up to 6 months
- Annual enrichment benefits
- 6 weeks of paid vacation
- Budget for traveling to other offices
- $500 home office stipend