Description
We are seeking a (Senior) At Your Service Agent to join our team at Courtyard, a Marriott International brand, in Hong Kong.
As a Guest Experience Expert, you will play a crucial role in delivering memorable and unique experiences for our guests. You will be responsible for providing a wide range of services, addressing guest requests, and ensuring that every interaction feels like part of the experience.
Key responsibilities include:
- Processing operational needs and addressing guest requests
- Completing reports and sharing local area highlights
- Maintaining a safe work environment and following company policies and procedures
- Upholding quality standards and protecting company assets
- Ensuring professional uniform, personal appearance, and communication
Requirements:
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods and lift, carry, push, pull, and place objects weighing up to 10 pounds
We offer a dynamic work environment where you can develop your skills and grow with our global team. By joining Marriott International, you become part of a diverse and inclusive organisation that values different backgrounds and experiences.
In this role, you will have the opportunity to make a positive impact on our guests' stays and contribute to the success of our business.