Description
We are looking for a Senior Account Handler within our Health & Care Team. This person will support their Team to deliver a comprehensive service in the administration of new business, renewal and mid-term changes – all to ensure our customers’ needs are best met through suitable cover and pricing.
Responsibilities:
- Regularly monitoring renewals and new business activity to aid effective planning and resourcing
- Supervising the prompt and accurate production of documentation to best meet our client's needs
- Responding to market and third-party queries, proposing and producing high quality market documentation that meets our team's needs
- Organising your own work activities to ensure both your personal and team objectives are achieved
- Work closely alongside the Account Executive to manage and service the book throughout the year, ensuring seamless coordination, timely follow-up, and proactive support across all client and project needs
- Maintaining appropriate client files and credit control, liaising with our support technicians and IBA as and when required
Who we're looking for:
- Experience in Health & Care insurance, though strong candidates from other insurance backgrounds will also be considered
- A customer-focused approach, able to work independently and flexibly to achieve tight deadlines
- An analytical yet approachable standout colleague, keen to build sustainable relationships with his team and clients alike
- Willing to learn and teach junior members of the team alike
- If you're working towards or have attained ACII status, this is desirable (but not required)
- Attainment of the LLMIT (the Lloyd's and London Market Introductory Test), where relevant to the role
What do we offer in return?
- A career that you define
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments:
- We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.