Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a General Liability Adjuster, you will be responsible for the end-to-end handling of complex third-party bodily injury and property damage claims arising under commercial general liability policies.
Key Responsibilities:
- Investigate and manage a full caseload of CGL claims, including premises liability, slip and fall, product liability, construction defect and construction-related losses, and contractual liability exposures.
- Drive timely claim resolution through proactive file management, strategic planning, and adherence to best practices in diary management and documentation.
- Analyze complex policy language to determine coverage applicability.
- Conduct comprehensive liability investigations, including review and analysis of incident reports, contracts, lease agreements, and indemnification provisions.
- Evaluate injury severity, medical treatment, and long-term exposure.
- Establish, maintain, and adjust reserves in accordance with claim developments and severity exposure.
- Manage litigated files, including the retention and direction of defense counsel.
- Negotiate settlements within delegated authority while balancing cost containment and risk exposure.
- Identify, evaluate, and pursue risk transfer opportunities.
- Maintain proactive, professional communication with insureds, claimants, brokers, clients, and internal stakeholders.
- Ensure compliance with applicable state regulations, client service instructions, and internal audit and quality standards.
Requirements:
- Bachelor's degree or equivalent work experience.
- Adjuster licensing as required by jurisdiction(s) handled.
- Minimum of 5+ years of commercial general liability claims handling experience required; experience with litigated and construction-related claims strongly preferred.
- Strong understanding of CGL coverage, policy interpretation, and jurisdictional differences.
- Experience managing litigated claims and working with defense counsel.
- Knowledge of construction defect, additional insured coverage, and risk transfer strategies.
- Ability to assess liability, damages, and exposure in complex loss scenarios.
- Strong negotiation and settlement skills.
- Excellent written and verbal communication.
- Proficiency in claims systems and Microsoft Office applications.
- Demonstrated organization, attention to detail, and time management.
- Ability to work both independently and collaboratively in a fast-paced, team-driven environment.
- Proven ability to meet or exceed performance, quality, and compliance metrics.