Description
We’re Workday, a Fortune 500 company and a leading AI platform for managing people, money, and agents. We're shaping the future of work so teams can reach their potential and focus on what matters most.
About the Team The DACH Global Services team is at the heart of Workday's customer success story. We build and deliver services that help our customers unlock greater value from their Workday investment, ensuring the successful implementation of Workday's suite of cloud-based enterprise applications for Finance, HR, and Planning , with AI embedded at the core to help customers make better decisions and work more efficiently.
About the Role As a Senior Engagement Manager within our delivery team, you will learn and apply the Workday methodology to successfully lead project teams deploying Workday's enterprise cloud applications across Finance, HR, and Planning. You will guide customers through our deployment lifecycle, from project start-up through go-live, resolving challenges creatively by partnering with Workday delivery leadership, consultants, and resource management teams.
Responsibilities
- Guiding customers to success in a dynamic environment, helping them achieve the business transformation they are looking for
- Leading projects across a wide range of industries, with a focus on large and complex global deployments
- Delivering expected value to customers on time and on budget, ensuring the best possible experience from project start-up through go-live
- Promoting a culture of innovation and continuous improvement, including using AI tools and emerging technologies to increase delivery efficiency and streamline project work
- Empowering project teams and focusing them on deployment objectives, fostering collaboration and accountability
- Acting as a trusted advisor to customers, enabling them to meet their project goals through successful Workday deployment
- Helping customers adopt Workday AI in their tenants by positioning how Workday AI is embedded across Finance, HR, and Planning to support better decisions and experiences
- Reporting to the DACH VP of Professional Services, with travel up to 25% across the EMEA region
Requirements
- 12+ years of experience in engagement management, project management, or professional services delivery within a SaaS, ERP, HCM, Financials or enterprise software environment
- Experience leading complex software implementation projects across multiple industries, including global or multi-country deployments
- Bring a balance of business and technical experience with ability to create deployment plans that suits customer industry and transformation programme.
- Fluency in German and English is mandatory
Workday Pay Transparency Statement (For EU Locations Only) Primary Location Base Pay Range: €98,000 EUR - €147,000 EUR Germany
Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.