Description
The Director, CM Controls for Operations manages the US Operations Risk & Controls Governance (RC&G) function within Capital Markets (CM). This role ensures that operational risks are effectively monitored and reported across business functions to provide appropriate oversight and alignment with enterprise policies.
Key Responsibilities:
- Oversight and governance of the control framework across the US regions
- Participate in and support root cause analysis of audit findings, operational risk events, and control gaps
- Establish and maintain control inventories through maintenance, extension, and rationalization of CM Operations key and non-key controls
- Lead and support control assurance programs through oversight and coordination
- Lead and collaborate with senior leadership, regional RC&G leads and 1LOD functions to coordinate operational risk and control initiatives
- Establish robust lineage and heatmapping across policies, processes, risks, controls, and issues
- Facilitate governance forums and production of related reporting for regional risk forums, senior management, and regulatory bodies
- Lead standardization and streamlining efforts across RC&G control frameworks
- Develop and oversee a culture of integrity and appropriate market conduct
People Leadership:
- Lead, develop, and mentor direct reports in the US regions
- Frequently review talent potential with succession planning in mind
- Ensure that team members understand RBC's vision and support targeted behaviors that contribute to RBC goals
- Communicate firm policies to your team and monitor adherence
Requirements:
- Proven experience leading and managing risk and controls or operational risk governance functions in a regulated financial services environment
- Thorough understanding of key operational risks and CM products and business processes
- Strong knowledge of control frameworks, risk assessment methodologies, and jurisdictional regulatory requirements
- Demonstrated ability to drive standardization, process improvement, and automation initiatives across distributed teams and regions
- Excellent leadership and people management skills with demonstrated ability to develop talent and drive performance
Nice-to-Have:
- Strong background in CM operations
- Familiarity with RBC's risk and control governance frameworks and systems
- Background in audit, compliance, or enterprise risk management
- Experience implementing control automation tools and dashboards
- Knowledge of US regulatory requirements and conduct rules
What We Offer:
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Expected salary range: $200,000-$250,000 depending on experience, skills, and registration status