Description
Accor is one of the world's leading hotel groups, with 38 brands and 5,000 hotels in its portfolio.
The main objective of this role is to carry out cleaning, tidying and organisation of rooms and other areas, according to quality parameters and brand characteristics, ensuring customer and colleague well-being and safety.
Key Responsibilities:
- Clean and tidy rooms using cleaning products and personal protective equipment (PPE) as necessary
- Maintain social and service areas under your responsibility in perfect condition, according to the schedule established by management
- Organise carts with all necessary materials for the task
- Check floor equipment functions according to instructions and report any repair needs to your supervisor
- Send lost or forgotten items to the cleaning service or management, recording them in the system according to procedures
- Follow guidelines on selective collection and consumption of water, energy and cleaning products to meet environmental objectives
- Meet area goals by contributing to efficient task execution and aligning with strategic and operational guidelines
- Participate in mandatory and development training to maintain and strengthen required competencies
- Collaborate with other areas to ensure operational continuity
- Perform other related tasks as required
Qualifications:
- Basic knowledge of general cleaning and tidying
- Desirable: knowledge of cleaning products and their use, experience as a housekeeper
Additional Information: Accor offers a welcoming environment where you can find a job that matches your personality, grow and learn every day, and make a difference in the local community through our Corporate Social Responsibility activities.