Description
We are seeking a Senior Manager, Product Management - Consumer & Developer Experience to join our team at Capital One. As a Senior Manager in our Product Management organisation, you will be responsible for leading the development of innovative and sustainable customer experiences through technology.
The Consumer & Developer Experience (CDX) organisation builds the foundational technologies that power our end-to-end customer journey. Within this organisation, our Marketing, Messaging & Personalization team owns the core, cross-cutting capabilities that intelligently drive and optimise every individual customer interaction. Alongside them, the Experience Platforms team ensures the absolute quality, consistency, and analytical depth of our customer-facing digital channels and communication delivery systems.
In this role, you will be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
- Human Centred: Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value
- Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership: Leads cross-functional teams to solve customer problems and drive organisational alignment
The basic qualifications for this role are:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR
- Bachelor's degree in any field and at least 5 years of Product Management experience
The preferred qualifications for this role are:
- Experience translating business strategy and analysis into consumer-facing digital products
The minimum and maximum full-time annual salaries for this role are:
- McLean, VA: $164,800 - $188,100 for Manager, Product Management; $200,700 - $229,100 for Sr. Mgr, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management; $219,000 - $249,900 for Sr. Mgr, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management; $182,500 - $208,300 for Sr. Mgr, Product Management
- San Francisco, CA: $179,700 - $205,100 for Manager, Product Management; $219,000 - $249,900 for Sr. Mgr, Product Management
This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.